gobetay Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and gobetay ("gobetay," "we," "us," or "our") governing your access to and use of the gobetay online casino platform, including all games, services, promotions, and features made available through the gobetay website and any associated mobile interfaces.

By creating a gobetay account, making a deposit, or participating in any game or promotion offered on the gobetay platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply to all players accessing gobetay from the Philippines.

gobetay reserves the right to update, modify, or replace these Terms at any time. Continued use of the gobetay platform following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Eligibility

To register and use the gobetay platform, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age. This is a strict requirement consistent with Philippine law governing casino-style gambling. gobetay does not permit any person under the age of 21 to register, deposit, or participate in any game.
• You must be physically located in the Philippines at the time of registration and during gameplay.
• You must not be a resident of, or accessing gobetay from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or agent of gobetay, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the gobetay platform or any affiliated platform.
• You must have the legal capacity to enter into a binding contract under Philippine law.

3. Account Registration

To access the full range of gobetay services, you must create a gobetay account. When registering, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate , current, and complete at all times.

3.1 Account Information

You must provide the following information during registration:

• Your full legal name as it appears on a valid government-issued ID
• A valid email address that you own and have access to
• Your date of birth (you must be 21 years of age or older)
• Your current residential address in the Philippines
• A valid Philippine mobile number
• Your preferred payment method details (e.g., GCash number, PayMaya account)

3.2 One Account Policy

Each player is permitted to maintain only one active gobetay account. The creation of multiple accounts by a single individual — whether using different email addresses, names, payment methods, or devices — is strictly prohibited. gobetay employs technical and manual detection methods to identify duplicate accounts. Where duplicate accounts are identified, gobetay reserves the right to close all associated accounts and forfeit any balances held therein, including any winnings derived from bonus funds.

3.3 Account Verification

gobetay may require you to complete identity verification (KYC) before you are permitted to make withdrawals or access certain features. Verification may require submission of one or more of the following documents:

• A valid government-issued photo ID (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID)
• Proof of address (e.g., utility bill, bank statement dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account showing your registered name)

Failure to complete verification within a reasonable timeframe may result in account restrictions or closure.

4. Account Security

You are solely responsible for maintaining the confidentiality of your gobetay account credentials, including your username and password. You agree to take all reasonable steps to prevent unauthorized access to your account and to notify gobetay immediately if you suspect any unauthorized use of your account.

• Do not share your gobetay login credentials with any other person.
• Do not allow any other person to access or use your gobetay account on your behalf.
• Use a strong, unique password that is not used for any other online service.
• Enable two-factor authentication (2FA) where available for additional account security.
• Log out of your gobetay account after each session, particularly when using shared or public devices.

gobetay will not be liable for any loss or damage arising from your failure to comply with these security obligations. Any activity conducted through your gobetay account will be deemed to have been conducted by you, unless you have previously notified gobetay of unauthorized access.

5. Deposits & Payments

gobetay accepts deposits via the following payment methods available to Philippine players:

• E-Wallets: GCash, PayMaya
• Bank Transfers: BPI, BDO, Metrobank, and other participating Philippine banks

5.1 Deposit Terms

All deposits made to your gobetay account must originate from a payment method registered in your own name. Third-party deposits — that is, deposits made from a payment account belonging to another person — are strictly prohibited. gobetay reserves the right to reverse any deposit identified as originating from a third-party source and to suspend the associated account pending investigation.

Minimum and maximum deposit amounts may apply and are displayed at the time of deposit. gobetay does not charge fees for standard deposits, though your payment provider may apply their own transaction fees. gobetay is not responsible for any fees charged by third-party payment providers.

5.2 Currency

All transactions on the gobetay platform are conducted in Philippine Peso (PHP / ₱). Amounts displayed on the platform, including balances, bets, winnings, and bonuses, are denominated in PHP unless otherwise stated.

6. Withdrawals

Players may request withdrawals of their available real-money balance at any time, subject to the following conditions:

6.1 Withdrawal Requirements

• Your gobetay account must be fully verified (KYC completed) before any withdrawal can be processed.
• Withdrawals must be made to the same payment method used for the corresponding deposit, where technically possible.
• The withdrawal amount must not exceed your available real-money balance (bonus funds are subject to separate wagering requirements before they can be withdrawn).
• Minimum withdrawal amounts apply and are displayed at the time of the withdrawal request.

6.2 Processing Times

gobetay aims to process withdrawal requests to GCash and PayMaya within one to three hours of approval. Bank transfer withdrawals to BPI, BDO, Metrobank, and other Philippine banks are typically processed within one to three business days. Processing times may be extended during periods of high demand, system maintenance, or where additional verification is required.

6.3 Withdrawal Limits

Daily, weekly, and monthly withdrawal limits may apply to your gobetay account. These limits are displayed in your account settings. Players who have completed enhanced verification may be eligible for higher withdrawal limits. gobetay reserves the right to apply additional verification procedures for large withdrawal requests.

6.4 Withholding of Withdrawals

gobetay reserves the right to withhold or delay any withdrawal where there is reasonable suspicion of fraudulent activity, bonus abuse, money laundering, or any other violation of these Terms. In such cases, gobetay will notify the player and may request additional documentation before processing the withdrawal.

7. Bonuses & Promotions

gobetay offers various bonuses and promotions to eligible players from time to time. All bonuses and promotions are subject to the following general terms, as well as any specific terms attached to each individual offer.

7.1 General Bonus Terms

• Bonuses are available to eligible players only. gobetay reserves the right to determine eligibility at its sole discretion.
• All bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement will be stated in the specific promotion terms.
• Wagering requirements must be met within the validity period specified for each bonus. Bonus funds and any associated winnings that remain subject to unmet wagering requirements at the expiry of the validity period will be forfeited.
• gobetay reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Only one bonus may be active at a time unless otherwise stated in the specific promotion terms.
• Bonuses may not be transferred between accounts or exchanged for cash outside of the applicable wagering requirements.

7.2 Bonus Abuse

gobetay actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using betting patterns designed to exploit bonus terms, or colluding with other players to manipulate bonus outcomes. Where bonus abuse is identified, gobetay reserves the right to void the bonus, cancel any associated winnings, and suspend or permanently close the account.

8. Game Rules & Fairness

All games available on the gobetay platform are governed by their individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules.

8.1 Random Number Generation

All gobetay slot games and virtual casino games use certified Random Number Generator (RNG) technology to ensure that game outcomes are entirely random and cannot be predicted or manipulated. gobetay's RNG systems are regularly tested and certified by independent third-party testing laboratories.

8.2 Live Dealer Games

Live dealer games available on gobetay, including those provided through EVO Live, are conducted by professional human dealers in real time. Live game outcomes are determined by physical game elements (cards, roulette wheels, dice) and are not subject to RNG. All live dealer games are streamed in HD and are subject to the rules of the respective game as displayed in the game interface.

8.3 Malfunctions

In the event of a technical malfunction, system error, or game interruption, gobetay reserves the right to void any affected bets and return the wagered amounts to the players' accounts. gobetay will not be liable for any losses arising from technical malfunctions beyond the return of the original wager amount.

9. Prohibited Conduct

The following conduct is strictly prohibited on the gobetay platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant Philippine authorities where applicable:

• Registering or attempting to register if you are under 21 years of age
• Providing false, inaccurate, or misleading information during registration or verification
• Creating or operating more than one gobetay account
• Using another person's identity, payment method, or account
• Engaging in any form of fraud, cheating, or collusion
• Using automated software, bots, scripts, or any other artificial means to interact with the gobetay platform
• Exploiting software bugs, errors, or vulnerabilities for financial gain
• Engaging in money laundering or any activity that violates Philippine anti-money laundering laws (Republic Act No. 9160, as amended)
• Accessing gobetay from a jurisdiction where online gambling is prohibited
• Harassing, threatening, or abusing gobetay staff or other players
• Attempting to reverse-engineer, decompile, or otherwise tamper with gobetay's software or systems

10. Responsible Gaming

gobetay is committed to promoting responsible gaming and to protecting vulnerable players. gobetay strictly enforces a 21+ age policy and provides a range of tools to help players manage their gaming activity.

10.1 Player Protection Tools

The following responsible gaming tools are available to all gobetay players through their account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours, 7 days, 30 days).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the gobetay platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen reminders of the time spent and amount wagered during a session.

10.2 Underage Gambling Prevention

gobetay takes the prevention of underage gambling extremely seriously. All players must be 21 years of age or older to register and play. gobetay employs age verification procedures at registration and may request additional proof of age at any time. If you are aware of a minor attempting to access gobetay, please contact our support team immediately.

11. Intellectual Property

All content on the gobetay platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the platform, is the property of gobetay or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the gobetay platform for your personal, non-commercial entertainment purposes only. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any gobetay content without prior written consent
• Modify, adapt, translate, or create derivative works based on gobetay content
• Use gobetay's trademarks, logos, or brand elements without prior written authorization
• Scrape, crawl, or systematically extract data from the gobetay platform

Any unauthorized use of gobetay's intellectual property may result in account termination and legal action.

12. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, gobetay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the gobetay platform, including but not limited to:

• Loss of winnings due to technical malfunctions or system errors
• Interruption or unavailability of the gobetay platform
• Unauthorized access to your account resulting from your failure to maintain account security
• Any decisions made by you in reliance on information provided on the gobetay platform
• Losses arising from your failure to comply with these Terms

gobetay's total liability to you for any claim arising out of or in connection with these Terms or your use of the gobetay platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms shall limit gobetay's liability for death or personal injury caused by gobetay's negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable Philippine law.

13. Privacy & Data Protection

gobetay collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the gobetay platform, you consent to the collection and processing of your personal data as described in the gobetay Privacy Policy.

gobetay complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). Your personal data will not be sold to third parties. gobetay may share your data with payment processors, identity verification providers, and regulatory authorities as required by law or as necessary to provide the gobetay services.

14. Amendments to These Terms

gobetay reserves the right to amend, update, or replace these Terms at any time. When material changes are made, gobetay will notify registered players via email or through a prominent notice on the gobetay platform. The date of the most recent revision will be indicated at the top of this page.

Your continued use of the gobetay platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the gobetay platform and may request account closure by contacting gobetay support.

15. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

15.1 Dispute Resolution

In the event of any dispute arising out of or in connection with these Terms or your use of the gobetay platform, you agree to first contact gobetay's customer support team to seek an informal resolution. gobetay will make reasonable efforts to resolve any dispute within fourteen (14) calendar days of receiving written notice of the dispute.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.

15.2 Regulatory Compliance

gobetay operates in compliance with applicable Philippine gaming regulations, including guidelines issued by the Philippine Amusement and Gaming Corporation (PAGCOR). gobetay also complies with the Anti-Money Laundering Act (Republic Act No. 9160, as amended) and the Data Privacy Act of 2012 (Republic Act No. 10173).

16. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the gobetay support team:

• Live Chat: Available 24/7 through the gobetay platform
• Email: [email protected]

gobetay aims to respond to all written inquiries within two (2) business days. For urgent matters, live chat is the fastest way to reach our support team.